As always, the work on both projects was performed efficiently and was of high quality. I have been dealing with Dragonetti plumbing for over 15 years and the service and competence has always been exceptional. Mr. Dragonetti’s diagnostic skills are exceptional. Another important aspect of our relationship is their complete professionalism(on site and setting up appointments). Although Dragonetti plumbing is a small business someone(office manager) answers the phone almost 100% of the time. It takes the stress and frustration out of your emergency. Best tradesmen I do business with.
Dragonetti Plumbing is a very professional, consumer cost conscious plumbing company. Dragonetti replaced our boiler as well as some pipes at the prime of heating season, they squeezed us in as a new customer. Trustworthy and super neat! Highly recommend.
From the first phone call to Dragonetti Plumbing to the completion of the job the entire process went seamlessly and without any issues
No inconvenience of countless wasted hours of looking for the right toilet at Lowes or Home Depot. One phone to Debbie a couple of emails with my bathroom measurements and she ordered it thru their supplier. On the date of install Dragonetti’s Plumber (Bob) arrived on time with the Toilet, immediately access the situation and then processed to remove the old toilet and install the new one. work was done impeccably.
I have no problem recommending Dragoneti Plumbing to friends or family
I don’t know what we would have done with Dragonetti Plumbing. I called and spoke to Debbie late in the day telling her our water heater broke and we had lots of water in our basement. She walked me through the process and Lenny came a couple of hours later and made sure we wouldn’t have any problems overnight. Bright and early the next morning Lenny came, replaced our heater and did an amazing job. Big, big thanks to Dragonetti for being our lifesaver.
We had our hot water heater and furnace replaced and the entire process was great. Lenny walked us through what was needed on his first visit (when we diagnosed the issue). Debbie called and walked me through the paperwork and what to expect. Debbie checked in with me the day prior regarding arrival time. Team arrived on time and Lenny gave me an overview of what to expect that day. Process start to finish was fantastic. I’ve used the company for projects big (like this!) and small (clogged drains) and always have the same great results. Highly recommend Dragonetti for all your heating and plumbing needs.
Very reliable and thorough service and someone I’ll trust for all plumbing needs. Highly recommend their services and professionalism.
Never knew copper pipes could look so sexy!!! I have heat again because of Dragonetti Plumbing.
Fantastic experience with this company.
Highly-recommend Dragonetti Plumbing and Heating. They’re a family-owned company and were very easy to work with. I had some issues with a steam heating system on a house that we recently bought. They were easy to book and even reschedule when a conflict came up. They took the time to answer all of my questions (and I had a lot). More importantly, the hammering and leaking that was happening out of my radiators and boiler has stopped. I’m looking forward to being a customer of theirs for awhile.
When our 9-year old water heater’s pilot light would not restart, I called Dragonetti on the recommendation of another contractor. I explained the situation to Debbie, who immediately processed the situation, requested pictures of the water heater and arranged a service call for Lenny that afternoon. He and his team not only replaced the water heater, but updated and right-sized all connections for proper ventilation. They left the work area clean when finished. Dragonetti is an efficient, reliable and personable company that I happily recommend!
Turned a potential problem into a quick and efficient solution after we noticed a leak in our water heater. Debbie answered all of my many questions about the process and Lenny came the same day to cap the heater. A few days later (due to the July 4th holiday and supplier being closed) the heater was replaced. Everyrhing that they said would happen did. I found a plumber for future services for sure.
Dragonetti Plumbing & Heating has provided exceptional plumbing services in our home. We have been satisfied with the quality of work and the professional way in which service is delivered. Recently, we requested Dragonetti Plumbing to install a back-flow valve for an irrigation system to be installed by B&B Sustainable Landscape & Irrigation. We were pleased when the B&B Irrigation project manager remarked how well the back-flow valve installation was performed. In addition, Dragonetti Plumbing installed a water softener and filtering system in our home. Dragonetti Plumbing staff provided information about the equipment before hand and walked us through the operation and maintenance of the system after the installation was completed. The system was installed in a small tight space without disturbing a finished basement and laundry room. Both jobs were well done!